LESSONS FROM THE BROADMOOR

  I’ve not yet had the privilege of staying in the famous Broadmoor Hotel in Colorado Springs.  However, it is on my bucket-list to experience this hotel’s legendary reputation for customer service.  Recently I had a businessman in our church return from the Broadmoor and give me a copy of the Broadmoor’s 16 Service Standards.  Though not all of them are transferable to local church … Continue reading LESSONS FROM THE BROADMOOR

Help! My Husband Won’t Talk to Me (7 Simple Steps)

“There are 5 main arenas of conflict found in most marriages: sex, children, in-laws, finances, and communication.  Which of these 5 do you see as your primary source of conflict?”  I’ve asked this question hundreds of times to both men and women in pastoral marriage counseling.  Can you guess what 95% of women say is the biggest problem in their relationship?  Nope, not sex.  That … Continue reading Help! My Husband Won’t Talk to Me (7 Simple Steps)

Hey Christian – Don’t Shut Up!

In our modern secular society, Christian leaders are often asked to shut up and sit down.  We are encouraged to share our thoughts, positions, and opinions – but only in established Christian environments.  But when our voice spills out from the pulpit and into the public square we are publically ridiculed and chastised.  “For the sake of diversity you mustn’t give your opinion.  For the … Continue reading Hey Christian – Don’t Shut Up!

3 Bad Words (That Destroy Guest Experience)

Luke 6:31 And as ye would that men should do to you, do ye also to them likewise. A few weeks ago I found myself at Pebble Beach Golf Club.  It’s not what you think.  Heather and I were spending a few “alone days” in Monterey, California prior to the wedding of dear friends in a nearby vineyard.  While in Monterey we heard about the … Continue reading 3 Bad Words (That Destroy Guest Experience)

Young Men and Old Men

Labels!  We don’t like them!  Young men don’t think of themselves as young and old men don’t think of themselves as old, probably because the words “young” and “old” are not specific enough.  They are highly subjective, are they not?  A man who dies at 65 was “just too young”, a man who has a child at 45 was “just too old”, and a man … Continue reading Young Men and Old Men